Last updated: May 26, 2026 • Real Connect Pro LLC
This Privacy Policy discloses the policies of Real Connect Pro (the “Website”) and its operator, Real Connect Pro, LLC (collectively “we” or “us”), regarding the collection, use, and disclosure of information you submit to us through the use of Website.
Real Connect Pro is part of an affiliation of companies owned by the same ownership group (collectively, “our Group Companies”). In some cases, we may receive personal information from our Group Companies, and we may share personal information with our Group Companies.
By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the Website’s Terms of Service. You expressly consent to the processing and use of your information as described herein.
“Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”
As you visit or use our Website or otherwise interact with us, we collect the following categories of personal information about you:
Identifiers: such as names, nicknames, online identifiers, company names, email addresses, addresses, postal addresses, and IP addresses.
Other Personal Information: such as phone numbers, account information, passwords, credit, debit, or other payment card information, as may be required to use certain services on the Website, text-based customer support messages, answers to other questionnaires we provide to you, and other information you provide about yourself or others through our Services.
Characteristics protected under some laws: such as citizenship status.
Commercial Information: such as products or services you have purchased through the Website.
Internet Information: such as account settings, the user agent identification string associated with your device, which includes information about your hardware and software, and device configuration, information about your searches or interactions with features of our Website; sites or pages visited; access times; referring/exit pages; clickstream data; and performance of our Services.
Audio and Visual Information: such as recordings of calls placed by you to customer support of the Website and visual recordings of your interaction with the website.
You may choose not to provide some of the personal information described above. Please note, however, that many of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature.
We do not proactively collect sensitive personal information, such as health-related information, political opinions, religious beliefs, or genetic data.
We collect the following categories of Personal Information you voluntarily submit to us through the Website, chat, or over the phone:
• Identifiers
• Other Personal Information
• Characteristics Protected Under Some Laws
• Commercial Information
• Internet Information
• Audio and Visual Information
As you use our Website, we generate certain personal information about you, including through automatic data collection. We may automatically collect information about your interactions with the Website or communications you receive (such as email) using certain technologies, such as cookies, web beacons, third-party platforms, and other technologies. Specifically, we generate, or direct third-party service providers to generate, the following categories of personal information about you:
• Identifiers
• Other Personal Information
• Commercial Information
• Internet Information
We may receive the following categories of personal information from our Group Companies when you opt-in for our services through a Group Company’s platform:
• Identifiers
• Other Personal Information
• Commercial Information
We receive some of your personal information from third-party service providers after you have directed us to pursue services on your behalf. The following categories of personal information may be received from third-party service providers after you opt in for services:
• Identifiers
• Other Personal Information
It is optional for you to utilize this Website. If you elect to utilize certain aspects of this Website, we may ask you to provide us with certain items of personal information. When you order products or services, we may also ask you to provide us with your credit card number, expiration date, and authentication codes or related information. If you do not provide certain mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
We may offer contests, sweepstakes, or other contests that will require you to sign up and provide additional Personal Information. In that case, we will collect the information provided along with your involvement in such activity. Additionally, we reserve the right to collect any other information that you voluntarily enter, including Personal Information, into any postings, comments, feedback, or forums on the Website.
We may, but are in no way obligated to, provide referral or “tell another” programs that allow you to recommend the site or an article to a friend. If you choose to do so, we will ask for your referral recipient’s name and email address. We will automatically send your friend one or more communications about either the product you have purchased or with an invitation for him or her to visit the Website. The communication will allow the referral recipient to unsubscribe from further communications. We will collect this information for the sole purpose of sending an invitation to visit the site, sending their product, and tracking the success of any referral program. We will also collect your email address and the full content of your email message, including attached files and other information you provide. We may use and display your full name and email address to your referral recipient. Additionally, we may use your email address to contact you about the status of your referral.
Cookies are small pieces of data contained in text files, which are stored on your computer or other device when websites are loaded in a browser.
Real Connect Pro utilizes cookies, web beacons, and other technologies to allow the Website to “personalize” itself for each user by remembering information about the user’s visit to the website. For instance, by using the cookies generated by Real Connect Pro (“First Party Cookies”), your information is retained, so you do not have to continually log back into your account each time you move to a different page. First Party Cookies remain associated with you. However, no third party may use the information we collect through our First Party Cookies for their own purposes. Deletion of these cookies may result in limited functionality of the Website and associated services.
We work with third parties that place cookies on our Website to provide:
Analytics/Measurement: We use third-party analytics cookies to gain insight into how our visitors use the Website, to find out what works and what doesn’t, to optimize and improve our Website, and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information, and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site.
Google Analytics: Our Website uses Google Analytics, an analytics advertising service provided by Google LLC, which uses third-party cookies. Our Website may also use the following Google Analytics Advertising features: Google Remarketing with Analytics, Google Segments, Double Click by Google, Adwords, and BigQuery. These features use third-party cookies to collect information about our Website traffic by tracking users across time and generating reports for us to better understand our Website users.
Inspectlet: Our Website utilizes Inspectlet, an analytics tool that uses cookies to record the mouse movements, clicks, and keypresses of Users as they use the Website.
Intercom: Our Website uses Intercom to collect data for analytics purposes when you visit the Website or otherwise use hosted Services. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. We may also use Intercom as a medium for communications, either through email or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles, and physical addresses, to enhance your user experience.
Google Tag Manager: The Website uses Google Tag Manager. Google Tag Manager is a solution operated by Google LLC that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated, which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.
Opting Out of Cookies and Other Tracking Technologies: See Section XI.B for your rights regarding opting out of cookies.
We use technology to passively collect and store certain information that is not tied to a specific identified user. This information is sufficiently de-identified according to the standards of applicable laws and will not be associated with an identifiable individual.
Should you be directed to any third-party site from the Website, we are not responsible for the acts of other sites, and this Privacy Policy does not apply to that site.
A. Location: Your Personal Information may be processed and stored outside of your jurisdiction where laws regarding processing of Personal Information may be less stringent than the laws in your country or state. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.
B. Protection: We have put in place safeguards to provide adequate protection for the storage and transfer of personal information, including the presence of an SSL certificate and other encryption protocol in accordance with applicable legal requirements.
C. Storage of Credit Card Information: When your credit or debit card account information is being transmitted through our Website, it will be protected by security protocols. Real Connect Pro does not itself store your credit card or debit card account information, and we do not have direct control over or responsibility for your credit or debit card account information. We may continue to have access to your credit card information through third-party services for easy access in the event you decide to order more services from Real Connect Pro. We do not otherwise store your credit card information ourselves.
D. Storage of Blockchain Records: Blockchain records generated by us are stored on the Hyperledger Fabric blockchain.
E. Disclaimer of Guaranty of Security: We believe we have taken reasonable steps to protect your Personal Information. No one can fully guarantee or fully eliminate all risks associated with Personal Information, and we make no such guarantees.
F. Retention: Unless there is something in this Policy to the contrary, we may retain your personal information for as long as your account is active and for a period of time thereafter to allow you to re-activate your account without loss of information. We may also retain your personal information as necessary to:
• Maintain logs and business records for analysis, security, and/or audit purposes;
• Comply with record retention requirements under the law;
• Deal with any complaints regarding the Website; and
• Comply with our legal obligations, protect or defend our rights, resolve disputes and enforce our contracts.
We use your personal information for the following Purposes to:
Provide the Services: Which includes providing you with the services, products, and functionality offered through our Website and fulfilling your requests, including filing intellectual property applied.
Authenticate your account credentials and identify you: As necessary to log you into the Website and ensure the security of your account.
Communicate with you: About your account or use of our services, products, and/or functionality; respond to, or follow up on, your comments and questions; and otherwise provide customer service.
Send you marketing communications: Including communicating with you about services or products offered by Real Connect Pro, our Group Companies, or our business partners and other marketing communications that we believe you would be interested in, as permitted by law.
Show your purchases: Made through the websites, applications, and services of our group companies on your account page.
Authenticate your credit or debit card account information.
Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.
Create anonymized information: Which will be completely de-identified from your personal information.
Comply with our policies, procedures, and legal obligations: Including complying with law enforcement or government authority requests, addressing litigation-related issues, and exercising rights or obligations conferred by law.
As otherwise consented to by you and as required or permitted by applicable law: If you give your consent to any further use of personal information, you can withdraw that consent at any time by contacting us using the details set out below.
You have choices about your personal information, and in some circumstances, you may have the right to opt out or object to our uses of your personal information for these Purposes. For more information or to exercise these or other rights (where available), see Section XI below.
Electronic Communications: Consistent with the above Purposes and as is permitted by applicable law, we may communicate with you via electronic messages, including SMS, live chat platforms, and correspondence with the email address you provided to:
• Send you information relating to our products and services, including receipts, updates, security alerts, support, and administrative messages.
• Send you marketing communications. In other situations, subject to the Your Choice and Rights section below and applicable law, we may communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by Real Connect Pro, our Group Companies, and other business partners.
You can opt-in to receive SMS messages from Real Connect Pro via a one-click confirmation through email or the customer web portal.
If you’d like to stop receiving SMS messages from Real Connect Pro, you can let us know by replying STOP to any SMS message you receive from us. You can also opt out by emailing [email protected].
We do not sell your personal information. We disclose the personal information we collect (or otherwise generate or obtain) as follows:
With Our Group Companies: We share your information with our Group Companies. The purpose of disclosure to our Group Companies is to provide you with integrated services, such as mail receipt and registered agent services, to provide customer support, and to analyze how users use our independent and affiliated platforms. The use of the information by the Group Companies is subject to each of their respective Privacy Policies. We disclose the following categories of personal information with Group Companies: Identifiers, Other Personal Information, and Commercial Information.
With Business Affiliates: We share information with other third-party business partners only with your express consent. We allow you to opt-in to third-party offers through our website. When you affirmatively opt in, we transmit only as much of your personal information as is necessary. We disclose the following categories of personal information with Business Affiliates: Identifiers, Other Personal Information, and Commercial Information.
To protect our rights and property: We may disclose your information to third parties when we believe in good faith that disclosure is necessary to protect our rights, our property, the integrity of the Website, personal safety, or the interests of you or any other person, and to detect, prevent and/or otherwise address fraud, risk management, security, or technical issues. We may disclose the following categories of personal information to protect our rights and property: Identifiers, Other Personal Information, Characteristics Protected Under Some Laws, Commercial Information, Internet Information, and Audio and Visual Information.
To process payments: To use services on the Website, we require credit or debit card account information. When you submit your credit or debit card account information through our Website, we share that information with third-party payment processors and other third-party service providers (including, but not limited to, vendors who provide fraud detection services to us and other third parties) to the extent necessary to meet our contractual obligations to you, to meet our legitimate interests in preventing fraud and other misuse of our platforms, or with your consent where this is required by law. We disclose the following categories of personal information with third parties to process payments: Identifiers, Other Personal Information, and Commercial Information.
With Third Party Service Providers: Your Personal Information may be disclosed to third-party service providers who work with us to provide some of the services on the Website and to help us communicate with you. Examples include, but are not limited to, sending emails, monitoring website usage, fulfilling your order if it requires providing the information you provided to us to others, marketing, and providing customer service. We expect our third-party service providers to not use such information except as necessary to provide the relevant services to us. We disclose the following categories of personal information with Third Party Service Providers: Identifiers, Other Personal Information, Characteristics Protected Under Some Laws, and Commercial Information.
In the event of a corporate transaction: We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. We may disclose the following categories of personal information in connection with a corporate transaction: Identifiers, Other Personal Information, Characteristics Protected Under Some Laws, Commercial Information, Internet Information, and Audio and Visual Information.
To comply with and as required by law: We may disclose your personal information to government authorities or other relevant third parties in order to comply with applicable legal requirements, judicial proceedings, court orders, legal process, or lawful requests from governmental authorities. We may disclose the following categories of personal information to comply with and as required by law: Identifiers, Other Personal Information, Characteristics Protected Under Some Laws, Commercial Information, Internet Information, and Audio and Visual Information.
At your request: We also share your information as directed or requested by you or subject to your consent. We may disclose the following categories of personal information at your request: Identifiers, Other Personal Information, Characteristics Protected Under Some Laws, Commercial Information, Internet Information, and Audio and Visual Information.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When we process your personal information, we rely on the following legal bases:
• Performance of the contract we have with you, such as using your information to carry out your entity formation by sharing your information with the applicable government office.
• Compliance with legal obligations to which we are subject, such as tax obligations, and when we are obliged to comply with lawful requests from competent authorities such as law enforcement.
• To serve our legitimate interests, provided that such processing does not outweigh your rights and freedoms. The processing may also be pursuant to other applicable legal bases for data processing.
We also reserve the right to create Anonymous Information records from the Personal Information collected directly from you by excluding information that we believe in good faith prevents it from being directly identified to a specific user, such as your name. This would include any comments or feedback you provide us, which becomes our property, and we reserve the right to use any such material with your Personal Information redacted in perpetuity for any reason we deem appropriate, including, but not limited to, marketing and/or improvement of the Website, without royalties or compensation to you. Any such Anonymous Information is subject to terms of this Privacy Policy applicable to all Anonymous Information.
This Privacy Policy does not limit our use or disclosure of any Anonymous Information in any way, and we reserve the right to use and disclose Anonymous Information to our partners, advertisers, and other third parties in our absolute discretion.
When you use the Website, certain information you post or provide on the publicly available portions of the Website may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.
The Website may contain links to other sites that are not owned or controlled by Real Connect Pro, LLC, such as links to review aggregate websites. We are not responsible for the privacy practices or the content of such other websites, and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites, regardless of whether we advertise on those sites or provide a link to those sites from our Website.
A. Ability to Unsubscribe: Should you receive a promotional email from us, you may “opt out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at Real Connect Pro, LLC. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website.
B. Cookies and Tracking Opt-Outs:
Opting out of First Party Cookies: If you would rather we did not use Real Connect Pro cookies when you visit us, configure your browser settings to reject cookies. Please note disabling these types of cookies will result in limited functionality of our Website and services.
Opting out of Third-Party Cookies: In order to control the collection of data for analytical purposes by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on. To control the collection of data for analytical advertising purposes by Google Analytics Advertising, you may also visit the Google Ad Settings page. Please remember that changing your settings with certain browsers and ad networks will not carry your privacy choices across browsers and other ad networks.
• You may disable the collection of screen captures by Inspectlet for all websites by opting out directly on Inspectlet's settings page.
• To opt out of cookies collected by Intercom, contact Intercom directly.
C. Do Not Track Requests: We do not currently have a mechanism to respond to “Do Not Track Requests” at this time.
D. Sharing with Business Affiliates: We do not automatically share your personal information with third-party business affiliates without your consent, except for the disclosures we make necessary to provide the services of our Website. Disclosures to third-party business affiliates are only made through your affirmative actions by indicating on the Website that you are interested in third-party services. To prevent the disclosure of your personal information to these third-party business affiliates, do not opt-in for the service.
E. Access and Correction of Your Information: If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and update your information. You may also contact us as described in Section XIV below.
F. Notice to California Residents: Residents of California have the following rights with respect to your personal information that we retain:
• The right to request that we disclose to you the categories of personal information we have collected about you, specific pieces of personal information collected about you, the sources of that personal information, the commercial purpose of collecting your personal information, and the categories of third parties that personal information is disclosed to. You also have the right to direct us to disclose the personal information to another entity.
• The right to request that we delete any personal information about you which we have collected from you. We may deny this request if the personal information is necessary to complete a transaction, detect security incidents, debug products, exercise free speech, comply with the California Electronic Communication Privacy Act, engage in research for public benefit, enable internal uses aligned with consumer desires, or comply with legal obligations.
• The right to request that we correct any inaccurate personal information we have about you.
• The right not to be discriminated against for exercising your consumer rights.
We do not sell your personal information. We do not share your personal information for the purposes of cross-context behavioral advertising. If we begin to sell your personal information or share your personal information for the purposes of cross-context behavioral advertising in the future, California residents will be able to opt out of the sale or sharing of their personal information. Any resident of California may exercise their rights by submitting a verifiable request to [email protected]. So that we can better process your request, please provide the email you use to log into your account and include the fact that you reside in California in your request. Your request will not be processed until your identity has been verified and your California residency has been confirmed.
G. Legal Rights: If you wish to exercise legal rights you may have under applicable law, please submit your request to [email protected]. So that we can better process your request, please provide the email you use to log into your Real Connect Pro account. If you do not have a Real Connect Pro account, please provide the email you used to make requests or to use our Website.
This Privacy Policy is subject to occasional changes at our discretion. We will post any such changes to this page and may otherwise post other alerts on the Website or communicate such changes through email. If you disagree with any such changes, please cease using the Website. Continued use following the posting of any such changes indicates your acceptance of the changes. If we make any changes to this Privacy Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law.
Minors under the age of 18 may not use the Website. We do not knowingly collect information from children under 18 years of age. If you become aware your child or any child under your care has provided us information without your consent, please contact us according to Section XIV below.
If you have any questions or concerns about this Policy or the way in which your personal information is used, please contact us at [email protected].
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